Technical Support Advisor

Remote Full Time

Job Description

Job Highlights

  • Amazing Career Development and Advancement Opportunities
  • 13th Month Salary (AWS)
  • Medical Insurance & Fixed Allowance Provided


Requirements & Details:

  • Diploma, Bachelor’s degree preferred.
  • Experienced in Customer Support / Technical Support will be added advantage.
  • Working Hours: Monday – Friday, 9am – 6pm.
  • Working Location: work remotely from Sabah / Sarawak
  • Have basic understanding on HTML / JAVA / Debugging tools will be added advantage.
  • Experienced on HTML Basic, JavaScript / PHP / CSS/ CSS3 and Debugging Tools.
  • Open for fresh graduate to apply


Why Us?

We provide a work environment that is diverse, inclusive, and welcoming of all.
Our training that will make you feel empowered to do your best work even if you aren’t a tech expert.
Career opportunities for all our employees.
Fantastic, comprehensive and competitive benefits, Gratitude & recognition for our awesome employees


Job Scope

  • Accountable for closing customer inquiries regarding company products/services, customer’s accounts and provide additional clarifications as requested by customer.
  • Responsible for adding/updating/reviewing rich media functionality in Ads.
  •  Address issues or tasks assigned to them through ticketing systems, via Chat, Email or Phone channels.
  • Creates layout templates, gallery uploads, component testing, functionalities testing, builds dynamic display ads, etc.



  • Language allowance
  • 13th Month bonus
  • Performance Bonus
  • Medical insurance ,dental & optical allowance
  • Attractive training and promotion
  • Diversity & multi racial culture

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