Merchandise Operation Intern (Malaysia, E-commerce)


Job Description


The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.

With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users.

Join us as we drive the future of e-commerce here at TikTok.


– Assist in e-commerce creator ( Celebrity; MCN;Top creators; Community) operation & planning work, monitor & find potential e-commerce creator and make customized cultivation plan & policy to help them grow and retain, keep summarizing the learnings & methodology;

– Support in merchandise matching and content scritping of short video and livestream for key creators, finding high potential products and match products to different channels to maximise sales.

– Familiar with various operations & analytical tools to cluster and profile creators by characteristics, analyze the e-commerce content (short video/livestream) performance, selling performance to define the improvement tactic and support decision making;

– Foster trusts relationships with merchants to achieve better pricing and quality of services.

– Work with cross functional teams to co-create local campaigns and push forward for execution.


– Actively enrolled University student who is able to work 4-5 days a week for at least 3 months.

– Having strong networking/experience working with creator/influencers, brands and merchants from Fashion, Food & Beverage, Beauty, Home or Digital category is a plus.

– Good interpersonal skills, strong logical thinking, and analytical skills.

– Collaborative and open to changes and challenges.

– English proficiency is a must.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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