Collection & Credit Recovery Officer-MAND/ENG

Full Time

Job Description

Job Highlights

  • 13 month bonus
  • Young, energetic and supportive team!
  • Diversified and inclusive culture, integrity and high performance

If you enjoy speaking to customers, sales driven, posses strong problem-solving and assertive with the right drive to be successful , we have something for you!


Job Description:

  • Perform outbound telephone dunning of delinquent accounts and negotiate with borrower for acceptable repayment plans.
  • Negotiate, persuade and convince customer to pay i.e. quick thinker and versatile by proposing solutions to customers.



  • Language allowance
  • 13th Month bonus
  • Performance Bonus
  • Medical insurance ,dental & optical allowance
  • Attractive training and promotion
  • Diversity & multi racial culture


  • Language required: Posses fluent Mandarin verbal and conversational English verbal written & comprehension skills.
  • Minimum Diploma in with 1 year experience in collections / credit recovery.
  • Individuals with collections & credit recovery experience (Telco, retails, etc) are encouraged to apply.
  • Experience in banking & financial institution will be added advantage
  • Candidate must be able to work in Kelana Jaya, PJ


Who is Teleperformance Malaysia?

Teleperformance in Malaysia is a multilingual hub that supports services in more than with 4 sites in Penang and Kuala Lumpur with more than 3,400 full-time employees today. Teleperformance in Malaysia is also Great Place to Work (GPTW) certified.

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